Woolworths Deli number system better then Australian High Commission's

If you have every being to a deli section of a Woolworths or Coles supermarket in Australia. You would notice that you have to take a number from a roll that gives out numbers. Then you would watch a small screen that shows the number that is going to be served next. A simple idea that puts order into customer service and works on the principle of first come first serve. Which is great during the busy times and the slow times a like.

The Australian High Commission in Port Moresby could learn a lesson or two from the above example technology. For starters it seems that there is a million and one different hi tech gadgets in the Visa section in the Australia High Commission. With a big flat screen television and cable TV. But the number system for the order that people get served is straight out of the stone ages. The current set up is you pick a number from a roll just like in the Woolworths case above but that is where the similarities end. The way that the different service counters communicate is by the ladies in the different counters yelling out that they have finished. Then whoever is keeping count will yell out the next number that is suppose to be called. It works out that three or four minutes go by before the correct number is called out and someone goes to the counter to be served. In the mean time a number of people have jumped the line and have gone on to get served. Even though their number is not going to be called this century.

Wantok's the Australian High Commission in Port Moresby has forgotten about customer service that simple technology like the one above could improve dramatically. So the next time you go to the Australian High Commission in Port Moresby to apply for an Australia visa. Don't expect to much.